In this video, I share a story of when I was helped by a lady at Costco. Lots of people offer to help me a lot of the time, but I often say no because, well, I can do it usually. But this circumstance was different and not just because I was exceptionally burdened and tired, but it was different in the specific way she approached me when she asked to help that made it impossible to say no and enjoyable to say yes.

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